Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we collect information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed by our payment partners.

For our corporate clients, we may gather additional business details such as company registration details, preferred delivery times, and budget requirements. This helps us tailor our service to your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Paper Frame Haven respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This involves secure data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. In line with applicable laws, you may have the right to access, amend, erase, or limit how your data is used.

To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations differ by data type and purpose.

Cookies and Site Tracking

We employ cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can adjust cookie settings in your browser. Note that turning off some cookies may impact how the site operates. For more details about our cookie practices, please consult our Cookie Policy.

Links to External Sites

Our site may include connections to third-party websites or services. This privacy policy covers only Paper Frame Haven and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect updates in our practices, offerings, or legal obligations. When substantial changes occur, the "Last Updated" timestamp at the top of this policy will be updated.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.